Third-party sub-processors
Last updated: December 2024
To support Atomi in delivering its Services, Atomi may engage third-party service providers to assist Atomi with its data processing activities. When we work with these service providers in our capacity as a data processor, the third-party service provider is a sub-processor of Atomi (“Sub-processor”).
This page identifies the Sub-processor, describes where they are located, and what services they provide to us. Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We only engage a Sub-processor if our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.
Atomi currently uses the following Sub-processors:
| Sub-processor | Service | Country of registration | Service location (where processing of Atomi Customer Data is known to be performed) | Privacy Policy URL | Are they compliant with EU GDPR, CCPA and the Australian Privacy Act? | Will Atomi customer PII be stored in or transit through this Sub-processor? | What Student PII will be stored in or transit through this Sub-processor? |
|---|---|---|---|---|---|---|---|
| Algolia | Application Search | United States of America | Australia | https://www.algolia.com/policies/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| Amplitude | Product Analytics | United States of America | United States of America; Germany | https://amplitude.com/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| Amazon Web Services | Cloud hosting provider | United States of America | Australia | https://aws.amazon.com/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| Chargebee | Subscription Management | United States of America | United States of America | https://www.chargebee.com/privacy | Yes | Yes* (*not applicable to school accounts - only if the student has an individual paid subscription) | first_name; last_name; email (only if student has an individual subscription) |
| Google Cloud | Cloud hosting provider | United States of America | Australia; United States of America | https://cloud.google.com/security/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| HubSpot | Customer relationship management | United States of America | United States of America; Germany | https://legal.hubspot.com/privacy-policy | Yes | Yes | None |
| Intercom | Customer support | United States of America | Australia; Ireland; United States of America | https://www.intercom.com/legal/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| Mailgun | United States of America | United Kingdom; United States of America | https://www.mailgun.com/privacy-policy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied | |
| NewRelic | Application Performance Monitoring | United States of America | United States of America; EEA | https://newrelic.com/termsandconditions/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| OpenAI | Generative AI | United States of America | United States of America | https://openai.com/enterprise-privacy/ | Yes | No | None |
| Segment | Customer data platform | United States of America | Australia; United States of America | https://segment.com/legal/privacy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
| Sentry | Application error tracking | United States of America | United States of America | https://sentry.io/privacy | Yes | No | None |
| Stripe | Credit card payment gateway | United States of America | Australia; EU; United States of America | https://stripe.com/privacy | Yes | Yes* (*not applicable to school accounts - only if the student has an individual paid subscription) | first_name; last_name; email |
| Vercel | Cloud hosting provider | United States of America | Australia | https://vercel.com/legal/privacy-policy | Yes | Yes | first_name; last_name; email; school; year_level; subjects_studied |
Our business needs may change from time to time. For example, we may deprecate a Sub-processor to consolidate and minimize our use of Sub-processors. Similarly, we may add a Sub-processor if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of Sub-processors.
For more information on Atomi’s privacy practices, please consult our Privacy policy.